Privacy & Cookie Policy

We take the protection of personal data seriously and we are compliant with the applicable provisions on Data Protection. All personal data provided by the customer is treated confidentially, we are not permitted to use your data for any purposes other than those stated here or permitted by law. For this reason, we would like to provide information on which data we store and how we use it. 

 

Use of data

We will not misuse any data that you provide to us. For the purpose of delivering the products purchased in our online shop, we collect personal data about you such as : your name, address, email address, payment details. We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained.

 

Use of Cookies

A cookie is a small text file that we store on your device if you agree.

Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out below:

Strictly necessary cookies. These are cookies that are essential to the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or to use a shopping basket.

Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

Functionality cookies. These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Please note that certain cookies may be set the moment you start visiting this website. You can choose to manage the cookies we use on this website through your browser settings at any time. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site. For more information about how to change your browser settings, and about cookies in general, you can visit www.allaboutcookies.org.

Below you can read the full list of Cookies we use

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.
_ga	Google Analytics
_gid	Google Analytics
_gat	Google Analytics
_gac_<property-id>	Google Analytics
_fbp	Facebook Pixel

 

Using Google Analytics for web analytics

This website uses Google Analytics, a web analytics tool by Google Inc. (www.google.com). Google Analytics uses cookies to enable analysing the use of the website.

The information generated by cookies about your use of this website will be transmitted to and stored by Google on servers in the United States. If IP anonymisation is enabled on this website, some parts of the IP address will be masked within the area of member states of the European Union or other parties to the Agreement on the European Economic Area before sending. Only in exceptional cases is the full IP address sent to a Google server in the USA and masked there. Google will not associate your anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google.

Upon instruction from the owner of this website, Google will use information to analyse the use of the website, to compile reports about your website activities and ads and to provide to us other services related to the use of the website and the Internet. Google will not associate your anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google.

You may disable the saving of cookies by making appropriate settings in your browser; please note that in this case not all website features may be fully accessible to you. In addition, you may prevent the data generated by cookies and related to your usage of this website (incl. your IP address) from being recorded and processed by Google by downloading and installing the browser plug-in available through the following link: http://tools.google.com/dlpage/gaoptout?hl=en

 

Your rights

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You can have your data collected by us blocked, corrected or deleted at any time. You can also revoke our consent to the collection and use of data without giving reasons at any time. We are always at your disposal for further questions regarding our information on data protection and the processing of your personal data. Please contact us via our customer service email which you can find in the imprint.

 

Security

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse, and alteration of personal information under our control.

We will use technical and organisational measures to safeguard your personal data, for example:

- access to your account is controlled by password and username which are unique to you
- we store your personal data on secure servers
- all communications are encrypted using SSL technology

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

 

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact

For more information about our privacy practices, please contact our data protection officer:

Pink Heaven Lingerie, D. Cranshof, In der Rütti 7A, 4105 Biel-Benken, Switzerland; info@pinkheavenlingerie.com